LinkedIn post

Silence is one of the great arts of conversation

9 October 2023 · Written and published by Dean Moon on LinkedIn · Source: Cicero

Silence is one of the great arts of conversation: LinkedIn post tile by Dean Moon, quoting Cicero

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The post

One of the most under-used sales tools -

Silence…


I got into sales in 2003.

I was surrounded by experienced Pros.

I mimicked, copied and tried to speak like them.

I learnt fancy words, took lots of notes, practised special phrases.

I failed miserably…

Why?

Most people in sales think its all about flash.

Your product or service will revolutionise their life.

The competitors offer is dull, boring, old, outdated.

How amazing your company is, it’s valuation, it’s customer base.

They don’t care…

Your best tools: succinct questions + silence.

Ask meaningful questions

Learn to shut up

Learn to listen

Simple

Maybe… I still struggle to this day!

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